Privacy Policy

Last updated: 10/07/2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website or make a purchase from our store.

1. PERSONAL INFORMATION WE COLLECT

When you make a purchase, subscribe to our emails, or browse our store, we may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment details (processed securely via Shopify or third-party providers)
  • IP address and device information (collected through cookies)

2. HOW WE USE YOUR INFORMATION

We use your personal data to:

  • Process and ship your order
  • Send updates about your order or delivery
  • Respond to your inquiries
  • Improve your experience on our website
  • Send occasional marketing emails (only if you opt in)

3. COOKIES AND ANALYTICS

We use cookies to personalise your experience, remember your preferences, and help us understand how visitors use our website. You can manage cookie settings in your browser at any time.

4. SHARING YOUR INFORMATION

We only share your personal data with trusted partners who help us run our business:

  • Shopify (our website platform)
  • Payment providers (e.g. Shopify Payments, PayPal)
  • Shipping carriers
  • Analytics or marketing tools (e.g. Google Analytics, Facebook Pixel)

We never sell or rent your data to third parties.

5. YOUR RIGHTS

If you live in the EU or UK, you have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Object to or restrict how your data is used
  • Withdraw consent (where applicable)

6. DATA RETENTION

We retain your data only as long as needed to fulfil your order and meet legal requirements.

7. CONTACT

If you have questions about your personal data or this policy, you may contact us at:
hello@consciousblossom.org